Siebel Systems is the market leader in customer relationship management (CRM) software applications, designing software to facilitate more effective interaction between large enterprises and their customers. For Siebels, having a partnership with a global organization like Fujitsu Siemens Computers enables it to increase the value of its multi-channel offerings. The partnership enables the customers of both companies to leverage the industry’s best e-business applications while enjoying modest total cost of ownership thanks to secure, scalable and always-on IT infrastructure.
Strengthening ties Siebel e-business applications provide unprecedented customer insight, enabling companies to personalize each
customer relationship, drive product innovation, support cross-selling and up-selling opportunities, and enhance customer satisfaction and loyalty.