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| | Support Services |
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...keeping business working |
To support our extensive range of servers, desktops, notebooks and handheld devices we offer our customers a complete range of service offerings.
Large Enterprise Solutions
Our support services for enterprise customers help you through all phases of your IT projects. We provide services covering the entire process from installing or changing substantial quantities of IT equipment including rollout planning, project management, piloting, deployment, and equipment tests.
And when the solutions are up and running we provide a range of hardware maintenance options which includes fast response and recovery times for mission critical applications, remote support for technical troubleshooting, the provisioning of spare parts, installation assistance and all fee-based hardware warranty upgrades as well as the transport to your site.
We also provide Software Maintenance including software updates, both remote and on-site technical support, troubleshooting, installation assistance and basic usability assistance.
Solutions for Small to Medium sized Enterprises
For small to medium sized we offer a range of Service Packs that are both cost effective and flexible delivering real value to our SME customers.
With a range of response/recovery times and coverage hours we can provide you with just the service solution you need that fits both your pocket and your business.
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| We offer high-quality support services together with the expertise to keep your systems performing at their best. They are available directly from Fujitsu Siemens Computers or |
| one of our partners as Service Packs, and can be purchased together with the hardware or separately. |
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